Traveling from Kuala Lumpur (KL) to Genting Highlands is a common journey for locals and tourists alike. The route is well-serviced by various bus operators, offering passengers affordable, comfortable, and convenient transportation options. Whether you’re planning a quick weekend escape or a day trip to the popular highland resort, choosing the right bus operator can significantly enhance your experience.
In this comprehensive guide, we compare the top bus operators on the KL to Genting bus ticket, focusing on amenities, schedules, pricing, and customer reviews to help you make an informed decision.
Why Bus Travel to Genting Makes Sense
Before we dive into the operators, let’s understand why buses are the preferred choice:
- Affordable: Bus fares range between RM10–RM20, much cheaper than taxis or private car services.
- Frequent departures: Buses run almost every hour from major terminals.
- Hassle-free: Avoid the stress of driving up the winding hills of Genting.
- Eco-friendly: Fewer carbon emissions per passenger compared to cars.
Major Departure Points in KL
The main terminals offering direct buses to Genting include:
- KL Sentral – Central hub for public transport in KL.
- 1 Utama Shopping Mall – Convenient for those in Petaling Jaya and surrounding areas.
- Pudu Sentral – A common terminal for budget travelers.
- TBS (Terminal Bersepadu Selatan) – Less common, but occasionally features special services.
Now, let’s look at the top operators on this route.
1. Resorts World Genting Express
Overview:
Operated directly by Resorts World Genting, this is the most popular and reliable bus service to the highlands.
Features:
- Air-conditioned coaches
- Guaranteed cable car combo ticket option
- Seamless transition to Awana SkyWay
Schedule:
- Frequent daily departures from KL Sentral and 1 Utama
- Departure intervals: Every 30 minutes to 1 hour (depending on the day)
Pricing:
- RM10–RM14 (bus only)
- RM20–RM25 (bus + SkyWay combo)
Customer Reviews:
- ★★★★☆ (4.5/5)
- Passengers appreciate punctuality and ease of access to the SkyWay
- Common praise for cleanliness and safety
Best For:
- First-time travelers or tourists
- Travelers heading directly to the Genting Resort
2. Aerobus
Overview:
A well-known intercity operator, Aerobus offers budget-friendly and straightforward services to Genting.
Features:
- Basic amenities
- Standard 2+2 seating
- Luggage storage space
Schedule:
- Frequent departures from 1 Utama Bus Terminal
- Hourly services during peak travel times
Pricing:
- RM10–RM12 (one way)
Customer Reviews:
- ★★★☆☆ (3.8/5)
- Pros: Affordable, good availability
- Cons: Basic interiors, inconsistent timing during holidays
Best For:
- Budget travelers
- Frequent commuters
3. Genting Express Bus (via Awana Transport)
Overview:
A dedicated service that caters specifically to those visiting the Genting Highlands resort.
Features:
- Ticket bundling with SkyWay cable car
- Comfortable coaches
- Direct access to Awana Bus Terminal
Schedule:
- Available from both KL Sentral and Pudu Sentral
- Peak frequency during weekends and holidays
Pricing:
- RM12–RM20 (depending on time and bundle options)
Customer Reviews:
- ★★★★☆ (4.2/5)
- Reliable service; some delays reported during rainy season
- Customers appreciate the integrated transport experience
Best For:
- Leisure travelers and those with heavy luggage
4. Go Genting (by Resorts World)
Overview:
A premium shuttle bus service tailored for guests heading to the casinos or hotels at the resort.
Features:
- Reclining seats
- Friendly onboard staff
- Integrated hotel drop-off (select packages)
Schedule:
- Departures from KL Sentral, 1 Utama, and occasionally Mid Valley
Pricing:
- RM20–RM25 (bus + SkyWay + resort drop-off)
Customer Reviews:
- ★★★★★ (4.7/5)
- Highly rated for professionalism and comfort
- Tourists find the service smooth and stress-free
Best For:
- Tourists staying at Genting Resort hotels
- Casino visitors
5. Causeway Link (CW)
Overview:
This operator is better known for Johor routes but occasionally runs promotions for Genting trips from KL or JB.
Features:
- Limited availability
- Well-maintained buses
- Cross-state booking options (e.g., JB-KL-Genting)
Schedule:
- Subject to seasonal promotions
- Typically operates on weekends or public holidays
Pricing:
- RM20–RM30 (longer routes)
Customer Reviews:
- ★★★★☆ (4.0/5)
- High marks for comfort on longer rides
- Not the best option for last-minute bookings
Best For:
- Long-distance travelers or group bookings
Quick Comparison Table
| Operator | Departure Points | Price (RM) | SkyWay Option | Avg. Rating |
| Resorts World Genting | KL Sentral, 1 Utama | 10–25 | Yes | ★★★★☆ (4.5) |
| Aerobus | 1 Utama | 10–12 | No | ★★★☆☆ (3.8) |
| Genting Express (Awana) | KL Sentral, Pudu | 12–20 | Yes | ★★★★☆ (4.2) |
| Go Genting Premium | KL Sentral, MidValley | 20–25 | Yes | ★★★★★ (4.7) |
| Causeway Link | Seasonal | 20–30 | Sometimes | ★★★★☆ (4.0) |
How to Choose the Right Operator
When selecting a bus operator for your KL to Genting trip, consider the following:
- Budget: Aerobus offers the cheapest fare, while Go Genting provides a more premium experience.
- SkyWay Access: Resorts World Genting and Awana packages often include or connect directly to the cable car.
- Departure Location: Choose a terminal that is easiest to reach from your hotel or residence.
- Travel Time: Buses generally take about 1–1.5 hours, depending on traffic and departure point.
- Customer Experience: Check for real-time reviews on platforms like Easybook or BusOnlineTicket to spot delays or route updates.
Final Thoughts
With several reputable bus operators servicing the KL to Genting Highlands route, travelers are spoiled for choice. Whether you’re looking for the most budget-friendly option or a seamless premium experience with cable car connections, there’s a bus operator that meets your needs.
For the most stress-free experience:
- Book online in advance, especially on weekends or holidays.
- Opt for bundled tickets that include SkyWay access.
- Read recent customer reviews for updated feedback on punctuality and service quality.
Genting Highlands awaits—and with the right bus operator, your journey from KL can be just as enjoyable as your destination.